Privacy Policy

Your trust matters to us. This Privacy Policy explains how Traction Bicycles collects, uses, and protects your personal information when you visit www.tractionbicycles.com or shop with us.

Introduction

Traction Bicycles (“we”, “our”, or “us”) operates www.tractionbicycles.com. We respect your privacy and are committed to protecting your personal data according to the highest standards and in compliance with Bangladesh’s Digital Security Act.

Information We Collect

Name, phone number, and delivery address when you place an order
Email address when you subscribe to newsletters
Payment information processed securely through bKash, Nagad, Rocket, or bank cards (we do not store full card details)
Browsing behavior using cookies (optional and can be disabled)

How We Use Your Information

To process and deliver your orders
To send order updates via SMS and WhatsApp
To inform you about new arrivals, sales, and cycling events (only if you opt-in)
To improve our website and customer service

Data Security

All payments are processed through encrypted SSL connections. We never share your phone number or address with third parties except trusted delivery partners. You can request complete deletion of your data at any time.

Your Rights

Access your personal data
Correct inaccurate information
Delete your account and all associated data
Opt out of marketing messages instantly